Voter Experience Index

The Voter Experience Index was developed to improve the voter experience. It is a collection of research, publications and “how-to” guides produced by members of Future of California Elections and partners. Resources are grouped by topic.

 

PLAIN LANGUAGE – VOTING INFORMATION

Best Practices Manual for Official Voter Information Guides, February 2015. The

League of Women Voters of California Education Fund. This manual was developed as an

easy-to-use resource for election officials and community groups working to educate and engage

California voters. The manual is available for download in PDF format.

Voter Guide Best Practices Webinars, April 2015. The League of Women Voters of

California Education Fund. This resource is a series of four webinars and accompanying

PowerPoint presentations developed to help implement the voter guide recommendations from

the Best Practices Manual for Official Voter Information Guides. The topics include best practices for

developing and reviewing voter guides, how to use layout and visual presentation in voter guides,

how to use voter guides to close the civic literacy gap, and how to use plain language in voter

guides.

 

LANGUAGE ASSISTANCE – VOTER REGISTRATION

Providing Language Assistance in California Elections, June 2015. National

Association of Latino Elected and Appointed Officials (NALEO) Educational Fund. This

webinar provides an overview of the federal and state language assistance requirements in

California. The webinar provides information on what county election officials can do to improve

compliance with these statutes and provides innovative ideas on how to use community advisory

groups for effective language assistance.

 

LANGUAGE ASSISTANCE – VOTING INFORMATION

Bilingual Poll Worker Recruitment List. Asian Americans Advancing Justice – Los

Angeles. This resource provides counties with a list of places where lawful permanent resident

poll workers can be recruited or where information can be distributed for the purpose of

recruitment.

Fact Sheet: Language Assistance During Elections. Asian Americans Advancing Justice –

Los Angeles. This fact sheet outlines when a county is required to provide language assistance,

what type of assistance they are required to provide and includes a list of Asian language coverage

in California.

Help Asian Americans Protect Their Voting Rights, February 2012. Asian Americans

Advancing Justice – Los Angeles. This handbook provides a detailed overview of Section 203 of

the Voting Rights Act and is as a guide to ensure proper language assistance during elections.

The Many Voices of Our Democracy, August 2013. Asian Americans Advancing Justice –

Los Angeles. This infographic provides a map of the currently covered and potential future

jurisdictions for Asian languages, facts of Asian Americans in the electorate process, language

assistance statistics by county and state as well as recommendations for best practices.

Providing Language Assistance in California Elections, June 2015. National

Association of Latino Elected and Appointed Officials (NALEO) Educational Fund. This

webinar provides an overview of the federal and state language assistance requirements in

California. The webinar provides information on what county election officials can do to improve

compliance with these statutes and provides innovative ideas on how to use community advisory

groups for effective language assistance.

Voices of Democracy: Asian Americans and Language Access During the 2012

Elections. Asian Americans Advancing Justice – Los Angeles. This resource provides

information regarding common language assistance issues that occur on Election Day and includes

best practices and recommendations for effective language assistance under Section 203 of the

Voting Rights Act.

 

LANGUAGE ASSISTANCE – VOTING

Providing Language Assistance in California Elections, June 2015. National

Association of Latino Elected and Appointed Officials (NALEO) Educational Fund. This

webinar provides an overview of the federal and state language assistance requirements in

California. The webinar provides information on what county election officials can do to improve

compliance with these statutes and provides innovative ideas on how to use community advisory

groups for effective language assistance.

 

DISABILITY ACCESS – VOTER REGISTRATION

How Regional Centers Can Help You Register to Vote, December 2013. Disability Rights

California. This document provides information on how regional centers can help voters with

disabilities register to vote.

Voters with Disabilities, July 2016. Disability Rights California. This booklet

outlines resources for voters with disabilities, including how to register to vote, how to vote, the

laws that protect voters with disabilities, and how Disability Rights California can help.

 

DISABILITY ACCESS – VOTING INFORMATION

Best Processes to Reduce and Eliminate Accessibility Barriers for Voters with

Disabilities, August 2013. Disability Rights California. This report provides information

about common participation barriers for voters with disabilities in the electoral process, voter

education materials, polling place accessibility, accessible voting systems, and vote-by-mail paper

ballots. Additionally, the report provides recommendations for reducing these barriers.

How Can I Vote If I Cannot Vote in Person Due to a Medical Emergency?, January 2020.

Disability Rights California. This publication provides answers to frequently asked questions about

voting rights for those hospitalized.

Your Right to Vote and Register to Vote When You are in a Facility, October 2016.

Disability Rights California. This resource outlines the voting rights for voters who are residents

of facilities or under a conservatorship.

Voters with Disabilities, July 2016. Disability Rights California. This booklet

outlines resources for voters with disabilities, including how to register to vote, how to vote, the

laws that protect voters with disabilities, and how Disability Rights California can help.

Voting Rights of Individuals Who Have Been Placed Out of County, July 2008.

Disability Rights California. This publication outlines the rights of voters placed in facilities

outside the county they call home and provides contact information for assistance and further

information.

You Can Vote Even if You Can’t Sign Your Name, September 2014. Disability Rights

California. This resource outlines the options for voters who aren’t physically able to sign their

name on their ballot.

 

DISABILITY ACCESS – VOTING

Best Processes to Reduce and Eliminate Accessibility Barriers for Voters with

Disabilities, August 2013. Disability Rights California. This report provides information

about common participation barriers for voters with disabilities in the electoral process, voter

education materials, polling place accessibility, accessible voting systems, and vote-by-mail paper

ballots. Additionally, the report provides recommendations for reducing these barriers.

Voters with Disabilities, July 2016. Disability Rights California. This booklet

outlines resources for voters with disabilities, including how to register to vote, how to vote, the

laws that protect voters with disabilities, and how Disability Rights California can help.

 

ONLINE/MOBILE FORMATS – VOTING INFORMATION

Best Practices Manual for Official Voter Information Guides, February 2015. The

League of Women Voters of California Education Fund. This manual was developed as an

easy-to-use resource for election officials and community groups working to educate and engage

California voters. The manual is available for download in PDF format.

Directory of County Election Offices. California Voter Foundation. This webpage provides

a directory of county election offices in California, including the name of the county official,

address, phone number and a list of the available online voter look-up tools.

Easy Voter Guide (EVG), since 1994. The League of Women Voters of California Education

Fund. This website provides online PDF versions of the Easy Voter Guide in English, Spanish,

Chinese, Vietnamese, and Korean. HTML versions are available in English and Spanish. The EVG

project also includes evergreen materials to help voters understand the electoral process, for

example “Voting is as Easy as 1-2-3” and “Fast Facts.”

The League of Women Voters of California Education Fund. The League of Women

Voters of California Education Fund. This website provides voters with voting information,

upcoming events, and issues such as state and local finances, redistricting, ballot measures, etc.

Smart Voter, since 1996. The League of Women Voters of California Education Fund.

Smart Voter was the first website to offer personalized election information based on a voter’s

address. This website is made available to the public through partnerships with the LWVCEF and

election officials to provide one of the most comprehensive and reliable sources of unbiased voter

information about the contests on a voter’s ballot.

Voter’s Edge California, since April 2014. The League of Women Voters of California

Education Fund. This website is a partnership between the LWVCEF’s Smart Voter and

MapLight. Voter’s Edge CA provides a comprehensive nonpartisan online voter guide for

California’s voters, including a personalized ballot look-up feature and campaign funding sources.

Voter Guide Best Practices Webinars, April 2015. The League of Women Voters of

California Education Fund. This resource is a series of four webinars and accompanying

PowerPoint presentations developed to help implement the voter guide recommendations from

the Best Practices Manual for Official Voter Information Guides. The topics include best practices for

developing and reviewing voter guides, how to use layout and visual presentation in voter guides,

how to use voter guides to close the civic literacy gap, and how to use plain language in voter

guides.

 

ONLINE/MOBILE FORMATS – VOTING

Verified Voting Foundation: In California, we help ensure reliable and secure elections by

requiring voting systems that can be audited. Statutes call for a post-election manual tally of a

portion of the ballots to provide a check against the functioning of the electronic vote counting

mechanisms. These requirements are not currently met by online and mobile voting systems.

While it is feasible to transmit a blank ballot to a remote voter such as someone in the military or

overseas via electronic means, there are unsolved security and privacy problems with marking

and/or transmitting votes online. Online and mobile technologies do serve in many positive and

very effective ways in elections. Online/mobile has become an essential piece of the

communications and outreach toolkit of election officials, and a very useful means for finding

polling places, voter registration, finding out who and what is on the ballot. These two documents

can help explain some of the issues.

The Computer Technologists’ Statement on Internet Voting. Verified Voting

Foundation. This resource provides an overview of the kinds of issues to be resolved before

doing Internet voting safely.

If I Can Shop and Bank Online, Why Can’t I Vote Online? David Jefferson, Computer Scientist

at Lawrence Livermore National Laboratory, Board Chairman of Verified Voting Foundation

and Board of Directors for California Voter Foundation. In this resource, Dr. David Jefferson

clarifies the hard differences between securing other kinds of online transactions vs. securing

votes.

 

OUTREACH AND EDUCATION – VOTER REGISTRATION

California Online Voter Registration Toolkit, September 2014. Future of California

Elections. This toolkit provides outreach strategies for promoting online voter registration and

includes a sample outreach email, newsletter article, social media messages and images as well as

a sample press release.

How to Comply with the National Voter Registration Act (NVRA), July 2014. American Civil

Liberties Union (ACLU) of California Voting Rights Project. This toolkit was developed to help

agency workers, NVRA coordinators and county election officials achieve full compliance under the

NVRA statutes as well as provide answers to frequently asked questions and additional resources.

Let Me Vote, American Civil Liberties Union (ACLU) of California Voting Rights Project. This

document answers frequently asked questions about the formerly incarcerated’s right to vote and

the registration process.

Your Right to Vote and Register to Vote When You are in a Facility, October 2016.

Disability Rights California. This resource outlines the voting rights for voters who are residents

of facilities or under a conservatorship.

Voters with Disabilities, July 2016. Disability Rights California. This booklet

outlines resources for voters with disabilities, including how to register to vote, how to vote, the

laws that protect voters with disabilities, and how Disability Rights California can help.

Voting Rights of Individuals Who Have Been Placed out of County, July 2008.

Disability Rights California. This publication outlines the rights of voters placed in facilities

outside the county they call home and provides contact information for assistance and further

information.

 

OUTREACH AND EDUCATION – VOTING INFORMATION

California’s Top-Two Voting System, September 2014. Disability Rights California. This

publication provides easy to understand information regarding the top-two voting system passed

in 2010 in California.

Easy Voter Guide (EVG), since 1994. The League of Women Voters of California Education

Fund. This website provides nonpartisan statewide election information in English, Spanish,

Chinese, Vietnamese, and Korean to help voters understand state ballot measures and how to vote

in an easy to read format.

Frequently Asked Questions about Voter Identification, October 2012. Disability Rights

California. This resource provides Californians with useful information of their rights when it

comes to voter identification on Election Day.

Guide to California Government, 16th Edition July 2015. The League of Women Voters of

California Education Fund. This book provides an overview of the structures of California

government, including easy-to-navigate resources such as info graphics and links to related

websites so readers can find and access their government easily.

How Can I Vote If I Cannot Vote in Person Due to a Medical Emergency?, January 2020.

Disability Rights California. This publication provides answers to frequently asked questions about

voting rights for those hospitalized.

Improving California’s Vote-by-Mail Process: A Three-County Study, August 2014.

California Voter Foundation. This report identifies the top three reasons why some vote-by-mail

ballots go uncounted – received too late, lack of voter’s signature or the signature on the ballot

does not compare to the one on file. The report also provides legislative and administrative

recommendations to help decrease the number of uncounted vote-by-mail ballots.

Let Me Vote, American Civil Liberties Union (ACLU) of California Voting Rights Project. This

document answers frequently asked questions about the formerly incarcerated’s right to vote and

the registration process.

 

OUTREACH AND EDUCATION – VOTING

Vote By Mail Toolkit, October 2014. Future of California Elections. This toolkit includes

simple messaging for outreach and education to help voters cast a successful vote-by-mail ballot.

You Can Vote Even if You Can’t Sign Your Name, September 2014. Disability Rights

California. This resource outlines the options for voters who aren’t physically able to sign their

name on their ballot.

 

CONVENIENCE – VOTING INFORMATION

Guide to California Government, 16th Edition July 2015. The League of Women Voters of

California Education Fund. This book provides an overview of the structures of California

government, including easy-to-navigate resources such as info graphics and links to related

websites so readers can find and access their government easily.